GoldFilm Photo Privacy policy

Below is the GoldFilm Photo Photo privacy notice. We value the trust and confidence you have in us that we will respect your privacy and handle your information in a responsible manner. By visiting goldfilmphoto.com, you are accepting the practices described in this privacy notice.

GoldFilm Photo Headquarters:

If you have any concerns about our privacy notice, please contact us at the above corporate address, email address, or phone numbers.

Personal Information We Collect

The information you provide us helps us personalize and improve your shopping experience.

We store all information that you enter on our Web site. If you choose not to provide certain information, it may inhibit our ability to properly service your needs. We use the information that you provide for such purposes as answering your questions and requests, shipping your products and communicating to you about your order(s) and any special offers that we may have.

There are certain types of information that we store when you visit our site. Like many web sites, we use "cookies" to track information about how you use our site and to make return visits to our site more convenient. The Help button of the toolbar on most browsers can tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies. There are also several companies that offer utilities that will help you to visit Web sites anonymously. It is your right to use these tools while visiting our site. Please note that we may not be able to provide you with a personalized experience if you utilize these tools.

Sensetive information

We may collect data necessary to process payments if you make purchases. All payment data is stored by Stripe. See their policy here: https://stripe.com/privacy

Do We Share Information?

GoldFilm Photo does not sell, rent, or give away any customer information ever. The information that you give us remains confidential and is not sold to other companies for any reason, including solicitation.

Security of Your Information

We work to protect the security of your information during transmission by using encryption software. This encryption protects information that you input. We reveal only the last four digits of your credit card when confirming an order back to you. Please note that we do have to transmit the entire credit card number to the credit card company while processing your order. Please be aware that despite our efforts, no data security measures can guarantee security.

Shared Computers

In order to protect your private information when using a shared or public computer, be sure to Log Off of our site when you have finished shopping with us. The Log Off button is located on our home page just above the Search button.

Links to Other Websites and Services

We are not responsible for the practices employed by websites or services linked to or from the Platform, including the information or content contained therein. The Policy does not apply to third party websites or services.

Children

GoldFilm Photo does not sell products for purchase by children. If you are under 18 years of age, you may use GoldFilm Photo only with the consent of a parent or guardian.

Requests To Delete Personal Information

Should you wish your customer information to be deleted from our system, a two-step process must be completed. The first step is to submit a request for deletion, the second and separate step is to confirm that you want your personal information deleted. You may contact us via email, or via phone to make your request.

According to the California Consumer Privacy Act, GoldFilm Photo has up to 45 days to respond to your request. Businesses must verify the requestor is the account holder. This is to assure us, that it is you requesting the deletion and not someone else trying to erase your data. We will contact you within 2 weeks to verify your identity and confirm that you do want your personal data deleted. When processing the confirmation for erasure, GoldFilm Photo will anonymize your personal data but keep non-personal data such as revenue information and order details. Order details that are retained include the gateway used to process payment, time of sale, amount paid, currency, subtotal, shipping cost, taxes added, shipping method, item quantity, item name, SKU, payment method and zip code (for sales tax issues). GoldFilm Photo will also not redact any text that has been entered manually by agents into free-form text boxes, such as comments on a customer’s timeline or notes on orders.

Personal data will not be erased from GoldFilm Photo if you have made an order within the last 180 days. However, GoldFilm Photo will log the erasure request and confirmation, and automatically erase the data once this time has passed. If you make another purchase after your information has been redacted, you will need to create a new customer account.